Frequently asked questions
What is the deposit? None. There is no security deposit.
What insurance is included? GigsFleet provides baseline commercial coverage. The driver must carry rideshare-app coverage.
How does mileage work? Mileage is unlimited for gig use; personal use is bounded.
When are payments billed? The billing cycle is 7 days from checkout, billed 24 hours before renewal.
Is roadside assistance available? Yes, 24/7 roadside assistance.
How are vehicles checked? Every vehicle receives a multi-point inspection.
How quickly is an application reviewed? Within 24 business hours. Eligibility requires a valid license, active gig profile, and MVR check.
What is the cancellation policy? Free cancellation before pickup. Early return is billed through the current week.
What is the damage deductible? $1,000 on covered collision or physical-damage claims.
Where do I pick up? Pickup in Joliet, IL. Drive gig routes across Chicagoland within about 60 miles of the depot.
Apply to drive: /apply/